As people’s lifestyles and preferences evolve, hospitality services must continue to improve in order to respond to guests’ evolving needs. In recent years, the emergence of budget travel and vacation rental continues to pose challenges to the traditional hotel stay. Despite this, the industry persists with exceptional strategies to keep up. Here are some of the trends guests can expect from hotels in the coming years:
Art in hotels
Art used to be confined to luxury hotels. However, boutique and traveler hotels are using contemporary art to attract guests. Art is an essential part of culture and a hotel having a valuable collection gives a sophisticated impression. In the coming years, hotels will invest in galleries and exhibitions in their premises to draw guests who might just end up staying for the rest of their visit in a city.
Attracting locals for a staycation
As lifestyles become more demanding, people seek an escape to disconnect and recharge without long hours of traveling. Hotels are now gearing towards giving their local guests outstanding yet more affordable services. The staycation trend is proving that hotel businesses don’t need to look far to gain customers. Gaining the loyalty of locals will provide a more constant flow of income even when it’s not peak season.
Smart technology will become the norm in the next years. Hotel chains are reportedly starting to equip their rooms with smart speakers, on-demand services, and even messenger systems for a more convenient stay. While some guests may think that this move might be intrusive, hotels are coming up with a design that will weave advanced technology seamlessly into operations.
The hotel industry will continue to be relevant as long as there are people who need a place to stay. Aside from being people’s home away from home, hotels will also be seen as a place for well-being and cultural exchange.
John Jefferis is one of the most influential hoteliers in the Caribbean. He is passionate about seeing guests enjoying the luxurious facilities in his hotels and resorts. Visit this page for more updates about the hospitality industry.